Each time you send an answer in Replies, it will be saved for future use including potential attachments. The more you reuse a reply, the higher it will rank for auto completion. You can also improve them on the fly and keep them up to date.
Getting to Inbox Zero is easy with Replies. Schedule the time a message should be sent depending on its urgency.
Reply across multiple channels (e.g. Email, Twitter, etc.), everything in one place.
Mark frequent replies as suggestions and make them popup in your contact form while your customer is typing. This leaves your client with instant answers and saves time on your end as well.
Know exactly how many times an specific answer was given or how frequent a suggestion was served via the smart contact form. And learn from your clients questions to improve your services and products.
"Houdah Software is a small development studio in Luxembourg. We provide support in English, German, French and Luxembourgish for all of our products including HoudahSpot and HoudahGeo. Replies helps us by automatically providing common answers for the right product in the required language."