Don't repeat yourself!

Each time you send an answer, it will be saved for future use - including potential attachments. The more you reuse a reply, the higher it will rank for auto-completion. Improve your replies on the fly and keep them up to date.

Smart contact form

Leave your clients with instant answers and save time with our smart contact form. Mark frequent replies as suggestions so they can appear in your contact form while your customer is typing.

Collaborate with your team

Manage shared inboxes with ease. Use our chat feature to discuss topics internally and assign a message to a coworker with a single click.

Keep everything in one place

Stay organized! Reply across multiple channels (e.g. Contact Forms, Mail, Twitter, etc.) while keeping all your conversations in one place.


Get to know your clients' needs! With our analytics, you can find out exactly how many times a specific answer was given or how frequent a suggestion was accepted via the smart contact form. Learn from your clients' questions to improve your product descriptions.

Totally Simple Pricing

Start with a 30-day free trial.
No credit card is required to sign up.

After your trial, pay $12 per agent/month.

Sign up free
30-day free trial.
No credit card required.
"Replies doesn't take long to get set up, and has already saved me that time several times over — time that I can now spend on making great apps instead. If you care about giving your customers a great support experience, you need to check out!"
Daniel Alm, Timing
"Replies helped me to get support under control and saves me a lot of time. I don't want to miss it anymore."
Dirk Holtwick, Receipts
"Houdah Software is a small software development studio in Luxembourg. We provide support in English, German, French and Luxembourgish for all of our products including HoudahSpot and HoudahGeo. Replies helps us by automatically providing common answers for the right product in the required language."
Pierre Bernard, Houdah Software

These products are already using Replies to service you

CheatSheet, Colorcast, DynaMite, Faxbot, GrandTotal, HoudahGeo, HoudahSpot, Mailplane, Receipts, Timing, Umsatz