Todo is a helpful feature in Replies for requests you can’t solve immediately. Simply assign the message to a todo and respond accordingly. We went ahead and streamlined that ‘Assign to Todo’ dialog.
The ‘Assign to Todo’ menu item (via the More button at the bottom) opens a dialog where you can lookup existing todos or create a new one in a single step. Simply start typing and you’ll get suggestions. If you don’t choose an existing todo, a new todo will be created and assigned to the current message.
Assigning a message to a todo gives you context later on when you’re trying to solve that request and it helps you getting back to requesters as soon as you solved it.